❓ Help Center
a771's Frequently Asked Questions
All your questions about accounts, deposits and withdrawals, playing on mobile, and cricket betting — answered in one place.
Whether you're new to a771 or a long-time player, questions can come up from time to time. On this page, we've organized the most frequently asked questions into four sections: account and login, deposit methods, mobile gaming tips, and cricket betting. Every answer is written in plain language so any player can find a solution quickly. If you don't find an answer, you can reach us via our 24/7 live chat or email.
Category 1
Account & Login
On a771, usernames are generally between 6 and 20 characters and can only use English letters and numbers. Passwords must be at least 8 characters long, and it's best to mix uppercase letters, lowercase letters, and numbers. Avoid easily guessable passwords like "123456" or your date of birth — this keeps your account more secure.
Yes, a771 allows you to log in from any device. When you log in for the first time from a new phone or computer, a verification message may be sent to your registered email — confirming it will open your account right away. Sessions on old devices are automatically ended, so there's nothing to worry about regarding security.
First, clear your browser's cache and cookies and try again. If Caps Lock is on, your password may be entered incorrectly, so check that. If you've forgotten your password, use the "Forgot Password" option on the login page to reset it. If you're still having trouble, contact a771's live chat support — we're available 24 hours a day to help.
Yes, go to your account's profile settings to update your personal information. Identity verification may be required to change important details. Your information will only be successfully updated once the verification process is completed without interruption. Email [email protected] for assistance.
No, only one account per player is allowed on a771. Creating multiple accounts risks having bonuses cancelled and your account suspended. If you can't access a previous account, contact our live chat — we'll help you recover it.
Category 2
How to Deposit Money
Log in to your account, go to the "Deposit" option, and select bKash. Send money via "Send Money" to the designated bKash number and enter the transaction ID (TrxID) on the page. The minimum deposit amount is ৳300. Once completed correctly, the amount will be added to your balance shortly.
a771 currently accepts deposits through four methods — bKash, Nagad, Rocket, and bank transfer (including Dutch-Bangla Bank, BRAC Bank, Islami Bank, and other major banks). The minimum deposit amount is ৳300 for all methods. Deposits can be made at any time, as the service is available 24 hours a day.
Deposits are usually processed quickly. However, there may be a slight delay due to mobile network or bank server issues. Wait a moment after the payment is completed and refresh the page. If the deposit still hasn't appeared after a long time, contact live chat or email [email protected] with your transaction ID.
Yes, the process is the same. From the deposit page, select Nagad, send money via Nagad's "Send Money" to the provided number, and submit the transaction ID. Deposits can be made from a minimum of ৳300. Keeping the Nagad app updated ensures smoother transactions.
a771 does not charge any deposit fee of its own — the full amount you send will be credited to your account. However, bKash, Nagad, or Rocket may apply their own "Send Money" charges, which depend on the respective operator's policy. For bank transfers, the bank's own processing charges may apply.
Category 3
Playing on Mobile
a771 is entirely browser-based, so it works on any Android or iOS smartphone, tablet, and desktop — no separate app download is needed. Using the latest version of Chrome, Firefox, or Safari gives the best experience. Some features may be limited on older browsers.
On Android, open a771 in Chrome, then select "Add to Home screen" from the three-dot menu in the upper right. On iPhone, open it in Safari, tap the share icon at the bottom, then select "Add to Home Screen". This way, a771 can be launched directly just like an app.
On Android, go to Chrome, select "Settings → Privacy → Clear browsing data" from the three-dot menu at the top, check "Cached images and files", and tap "Clear data". On iPhone, do the same from "Settings → Safari → Clear History and Website Data". After that, reopening a771 will load pages faster.
After your connection is restored, log in to a771 — most games will automatically resume from where you left off. For ongoing bets, the game provider's "disconnect protection" policy applies, which means bets at risk are generally protected. Let us know via live chat if there's an issue.
Yes, a771 uses SSL encryption, so your information is secure on both mobile data and Wi-Fi. However, avoid logging in on public Wi-Fi (such as at cafes or stations), as there may be a risk of third-party monitoring. Your own mobile data or home network is the safest option.
Category 4
Cricket Betting
Decimal odds are a multiplier of your total return. For example — if a team's odds are 2.50 and you bet ৳100, your total return if you win would be ৳250 (that is, your original stake of ৳100 plus a profit of ৳150). The larger the number, the higher the potential return — but the lower the chance of winning.
Yes, a771 has live in-play betting. You can place bets on wickets, runs, or over-by-over markets while a match is in progress. Live odds update every moment, so quick decision-making is important. You can view ongoing events by going to the live section from any device.
If a match is abandoned due to rain or ends as a no-result, bets are usually refunded (void betting policy). However, this depends on the rules of the specific market — for some matches where the result is determined by the Duckworth-Lewis method, bets are settled accordingly. Read the terms and conditions for more details or ask via live chat.
a771 offers various markets including match winner, toss, total runs (over-under), time of first wicket, top run scorer, and innings breakdown. For example, in a Bangladesh vs India match you can bet on markets like "Will there be 180+ runs in the first innings". Betting is available across all formats — T20, ODI, and Test matches.
Yes, a771 covers major cricket leagues like BPL, IPL, and ICC tournaments. Events are regularly added to the betting section during the season. Bangladesh Tigers matches in the T20 World Cup are the most popular — various special markets are also offered for those.
Still have questions?
Our support team is by your side 24 hours a day, 7 days a week. Chat directly via live chat in Bengali or English, or write to us by email — we'll respond as quickly as possible.
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