a771's Privacy Policy
The security of your personal information is our top priority — this policy explains in detail how your data is collected, used, and kept secure.
This Privacy Policy ("Policy") applies to all users of the a771 platform. When you use the a771 website, register an account, or use our services, you are considered to have accepted the terms set out in this Policy. We take the privacy of users in Bangladesh very seriously and are committed to protecting your information.
Please read this Policy carefully. If you have any questions, contact us at [email protected].
What Information We Collect
a771 collects various types of information to provide its services smoothly. This information falls into two main categories:
1.1 Information You Provide
When you open an account or use our services on a771, the information you provide directly includes:
- Full name and date of birth (for age verification — no one under 21 may register)
- Valid email address and mobile number
- Preferred username and password
- Payment details — bKash, Nagad, Rocket, or bank account information
- National ID card or passport details for identity verification
- Details of communications and complaints you send to customer support
1.2 Automatically Collected Information
When you use our website, certain information is collected automatically:
- IP address and device identifiers (device ID, operating system, browser type)
- Your activity on the website — which pages you visited, which games you played, how long you stayed
- Login and logout times, session data
- Information from cookies and web beacons (see section 7 for details)
- Your approximate geographic location (estimated, based on IP address only)
- Referrer URL — where you came from before arriving at our site
How Your Information Is Used
a771 uses collected information only for the following legitimate purposes:
2.1 Service Delivery and Operations
- Creating, verifying, and managing your account
- Processing deposit and withdrawal transactions
- Providing bonuses, cashback, and VIP rewards
- Storing gaming history and account statements
- Providing customer support and technical assistance
2.2 Security and Legal Compliance
- Detecting and preventing fraudulent activity
- Age verification (21+) and identity confirmation
- Implementing responsible gaming policies
- Complying with anti-money laundering (AML) regulations
2.3 Service Improvement
- Analyzing and improving the user experience
- Testing new games and features
- Sending relevant offers and promotional information (only with your consent)
Sharing Information with Third Parties
a771 never sells your personal information to third parties. However, in certain circumstances, limited information may be shared:
3.1 Service Partners
Information may be shared with trusted partners who assist with our technology, payment processing, and customer support. These partners are bound by confidentiality agreements with us and may only use the information for specified purposes.
3.2 Legal Obligations
Information may need to be provided to authorities pursuant to a court order, regulations, or legal requirements. In such cases, we will not provide any information beyond what is legally required.
3.3 Fraud Prevention
Relevant information may be provided to the appropriate authorities to detect fraud, illegal activity, or security breaches.
Important: Outside of the cases described above, a771 will not transfer or sell your personal information to any third party under any circumstances.
Data Security and Protection
a771 applies industry-standard technology and practices to protect your information. Our security framework consists of the following layers:
- SSL/TLS Encryption: All data exchanged between you and our servers on our website is protected by SSL encryption.
- Data Encryption: Sensitive data stored on our systems — passwords, payment information — is secured with strong encryption algorithms.
- Access Controls: Only authorized personnel can access limited data on a need-to-know basis.
- Security Monitoring: Our systems are monitored 24/7 to detect any unusual activity.
- Firewall and Intrusion Detection: Advanced firewalls and cyber-attack detection systems are active.
Please keep in mind that no one can guarantee the complete security of data transmitted over the internet. We take every possible precaution, but you also have a responsibility to keep your password confidential and to notify us immediately of any suspicious activity.
Data Retention Period
a771 retains your information only for as long as it is necessary or required to comply with legal obligations.
- Active Account: Information is retained for as long as your account remains active.
- After Account Closure: Financial transaction and identity verification data is retained for the period specified under applicable law.
- Data No Longer Needed: Information that is no longer required for our services and is not legally required to be retained is securely deleted within a set timeframe.
- Backup Systems: Removing data from backups may take some additional time, but this data is not actively used.
Your Data Rights
As a user of a771, you have the following rights over your own information:
6.1 Right to Access
You may request a copy of the personal information we hold about you at any time. Send a request to [email protected] and we will provide it within a reasonable timeframe.
6.2 Right to Correction
If any of your information is incorrect or has changed, you may request that it be corrected. We will make the necessary corrections after verification.
6.3 Right to Deletion
In certain circumstances you may request that your information be deleted. However, this right may be limited in cases involving legal obligations, ongoing disputes, or financial transactions.
6.4 Right to Opt Out of Marketing
You may stop receiving promotional emails or messages at any time. This can be done through your account settings or by contacting [email protected] directly.
6.5 Right to Complain
If you have any concerns or complaints about this Policy, contact us at [email protected]. We take every complaint seriously and review each one carefully.
Cookies and Tracking Technologies
The a771 website uses cookies and similar technologies. Cookies are small text files stored in your browser that help improve your user experience.
7.1 Essential Cookies
These cookies are essential for the website to function properly. They keep your login session active, ensure security, and remember your preferences. These cookies cannot be disabled.
7.2 Analytical Cookies
These cookies help us understand how users are using the site, which pages they spend more time on, and where issues arise. This information is used to improve the site.
7.3 Cookie Controls
You can manage cookies through your browser settings. However, disabling essential cookies may affect certain site functionality.
Protection of Minors' Data
a771 is intended for people aged 21 and over only. Our platform does not intentionally collect information from anyone under the age of 21.
Age verification is mandatory at registration. If a person registers using false information and this is subsequently proven, their account will be closed immediately and all associated data will be deleted. Parents or government agencies may contact us regarding this matter.
Policy Changes and Updates
a771 may review and update this Privacy Policy from time to time. For any significant changes, we will:
- Publish the updated policy on the website and note the date of the change
- Notify registered users by email
- Request consent at login where necessary
Continued use of a771 after any changes means you have accepted the updated policy. We therefore recommend reviewing this page regularly.
Privacy Contact
If you have any questions, concerns, or requests regarding this Privacy Policy, please get in touch with us. a771's privacy team will review your message with the appropriate care.
Email Support
Live Chat
24/7 support in Bengali and English
When sending a privacy-related request, please use your registered email address so we can verify your identity quickly.